AXS placed a great importance in providing a secured payment environment for you. The security tips suggested in this section will better protect you against fraud.

How AXS Protects You

AXS uses industry-leading secure technology and protocols to ensure your payment transaction and information are safe, whenever you transact on AXS m-Station (Mobile Payment Portal).

128-bit Extended Validated Secure Socket Layer (SSL)

Our online payment site is kept secure by a 128-bit Extended Validated Secure Socket Layer (SSL). All information that you enter on the site will be protected and kept confidential under SSL.

Payment Authentication

For payment, we follow the industry standard of authentication - your Bank’s User ID/PIN and 2-Factor Authentication (2FA) token/SMS OTP for eNETS transaction.

Passcode Protection

The billing information and payment records that you choose to store in your local mobile/tablet device is kept secured by the passcode you have set-up. Passcode length is from 6 to 12 numbers. Your information and records are encrypted by 128-bit Advanced Encryption Standard (AES).

The Passcode is only known to you. If the Passcode is forgotten, the billing and payment information stored in your mobile/tablet device is not recoverable.

Your Roles and Responsibilities When Using AXS m-Station (Mobile Payments)

AXS strongly encourage you to follow these guides to protect yourself from any unauthorised access.

Check your Bank account and notify us if you notice any doubtful transactions made through AXS m-Station.

Keep the User ID and PIN of your Bank and Passcode of AXS m-Station confidential at all times. Keep your 2FA token secure with you.

Never leave your session unattended and close the application after use.

Notify your Bank if you have lost your 2FA token.

Do not intentionally disclose your personal or billing information to suspected applications.

Ensure that you read and follow the instructions carefully before and during payments.

Download the AXS m-Station application only from App Store or Google Play.

Downloading from websites other than these could lead to using AXS m-Station application that is not legitimate.

Do not hack or modify mobile/tablet device. Doing so can make your mobile/tablet device more prone to viruses and malicious software.

Do not set your Passcode based on personal information such as NRIC no., date of birth, etc.

Use the maximum allowable length for the Passcode (i.e. 12 numbers).

Change your Passcode on a regular basis (e.g. every 3 months).

Ensure that no suspicious personnel is monitoring and try to cover the keypad, when entering your Passcode.

Protecting Yourself

AXS protects you with security controls and measures that safeguard mobile transaction against viruses and malicious attacks that can compromise personal information.

As a user, you also play an important role for full security of your payment transactions. Check out the following tips for protecting yourself whenever you make mobile transaction.

Mobile Transaction

Take extra care in guarding your mobile/tablet device. It’s more prone to getting misplaced than your computer.

If the function is available, turn on the password function in your mobile/tablet device and make sure that you use a strong one. This function protects your mobile/tablet device so that no one can use it.

Most mobile/tablet devices or smart phones have an “Erase Data” function. If your mobile/tablet device has this, always turn it on. This function erases all your data after several invalid password attempts, so your data will not be compromised if your mobile/tablet device is lost.